Report Misuse
Why This Page Exists
courben.co is built around a commitment to psychological safety, research integrity, and responsible handling of mental health content. Maintaining that standard depends not just on our own processes but on the people who use the platform helping us identify when something is not right.
Every report is taken seriously. You will never be penalised for raising a genuine concern in good faith.
What You Can Report
Content Concerns
If you believe a piece of content crosses into clinical territory, uses diagnostic language inappropriately, makes claims not supported by credible evidence, or violates our ethical content standards in any way, please report it.
Misuse of Platform
If you are aware of someone using courben.co in a way that violates our Acceptable Use Policy — including unauthorised reproduction of content, commercial exploitation, scraping, or misrepresentation of courben.co content — please report it.
Account Concerns
If you believe your account has been accessed without your permission, or if you have concerns about the security of your personal data, please report it immediately. Account security reports are treated as high priority.
Technical Vulnerabilities
If you discover a technical vulnerability or potential data exposure on courben.co please report it responsibly through our contact details rather than exploiting or publicising it.
Psychological Safety Concerns
If you encounter content that you believe could cause genuine psychological harm to a vulnerable reader please report it. This category of report is particularly important to us given the nature of our platform.
How to Report
To report any concern please email us at the address listed on our contact page. Please include as much detail as possible. All reports can be made anonymously.
What Happens When You Report
We will acknowledge your report within 48 hours. For content concerns we will review against our ethical standards and inform you of the outcome where you have provided contact details. For account security concerns we will investigate immediately. For psychological safety concerns we will review against our ethical boundaries framework.
Our Commitment to Reporters
courben.co will never penalise, dismiss, or retaliate against anyone who raises a genuine concern in good faith. If you feel your report has not been handled appropriately you have the right to escalate concerns about data handling to the ICO at ico.org.uk or concerns about psychological content standards to the British Psychological Society at bps.org.uk.